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At agadirnature.com, we value our customers and their satisfaction with our products and services. We understand that there may be times when you need to return or refund your purchase, and we want to make the process as smooth and easy as possible. Please read our Refund and Returns Policy below for more information.

Returns Policy:

If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of the delivery date for a full refund or exchange. To be eligible for a return, the item(s) must be in their original condition and packaging, with all tags still attached. We reserve the right to refuse a refund if the item(s) have been worn, washed, or damaged.

To initiate a return, please contact our customer service team at [insert contact information] with your order number and reason for return. We will provide you with instructions on how to proceed with the return process. Please note that the customer is responsible for the cost of return shipping.

Refund Policy:

Refund : Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.

If you have not received your refund after 14 business days, please contact our customer service team at [Contact@agadirnature.com].

Exchanges:

If you would like to exchange an item, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to proceed with the exchange process. Please note that the customer is responsible for the cost of return shipping and the shipping cost for the exchanged item.

Exceptions:

Please note that the following items are non-refundable and cannot be exchanged: gift cards, food, and perishable items.

If you receive a defective or damaged item, please contact our customer service team at [insert contact information] within 48 hours of receiving the item(s). We will work with you to replace the item(s) or issue a refund.

We reserve the right to refuse returns or refunds for items that are not in their original condition or do not meet our Return Policy criteria.

If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team at Contact@agadirnature.com

We understand that sometimes you may need to return an item or request a refund, and we strive to make this process as smooth and easy as possible for you. If for any reason you are not completely satisfied with your purchase, we offer a refund or exchange within 14 days of receiving your order.

To be eligible for a refund or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. You will also need to provide proof of purchase, such as a receipt or order confirmation.

Please note that certain items, such as custom-made or personalized products, may not be eligible for a refund or exchange unless they are defective or damaged.

To initiate a return or request a refund, please contact our customer service team at [insert contact information]. We will guide you through the process and provide instructions on how to return the item.

Once we receive the returned item and confirm that it meets our eligibility criteria, we will process your refund or exchange as soon as possible. Please note that it may take several business days for the refund to appear on your original payment method.

If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact us. We value your satisfaction and want to ensure that you have a positive shopping experience with us.